FAQ

UK Standard Shipping 3-5 Working Days

International Shipping 6-8Working Days  

Please give us 2 days to process your order

Unfortunately, once an order has been placed, we’re unable to amend or cancel this in any way. This is due to the speed at which our warehouse team work to dispatch orders as quickly as possible for our customers. Similarly you are unable to add or remove products from an order.

All our garments are tested through vigorous procedures to ensure the longevity of the product, each product comes with care instructions, however like all fabrics best results are provided with a handwash.

The item will not be delivered and will be returned to ourself, once we receive the item back we will email you, there will be a re delivery fee of £5 due.

All prices are including UK VAT. If you are ordering from outside the UK you will be liable to pay custom fees which are not included in the price of our garments.

If there is any customs charges, they will be payable by the customer and will not be covered by us.

All purchases and sales are final. No returns or size changes after shipment. If you receive the wrong size or wrong product, we are more than happy to help. Conflicted Hearts is not responsible for any lost,unclaimed or damaged packages and recommend contacting the delivery company for more information.